At ZING LLC, we take immense pride in our 8-year journey of serving customers with excellence. Our dedication to delivering high-quality retail solutions has been the cornerstone of our success. Every interaction with ZING LLC is infused with our passion for exceeding expectations, ensuring that each customer experience is nothing short of exceptional. Join us on this journey of excellence, where quality and customer satisfaction are our top priorities

At Zing, LLC, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied, our straightforward return policy makes it easy to return items.

Eligibility:

• Items must be returned within 30 days of delivery.
• Products must be in their original condition, unused, and in their original packaging with all tags and seals intact.
• Beauty and health products must be unopened and unused due to hygiene and safety reasons.

Initiate a Return

• Contact our customer service team at “hello@zivotus.com” or [phone number] with your order number and reason for return.
• Our team will provide you with a Return Merchandise Authorization (RMA) number and detailed return instructions.

Return Process:

• Securely package the item(s) and include the RMA number.
• Ship the package to the address provided in the return instructions. We recommend using a trackable shipping method to ensure your return is received.

Refunds:

• Once we receive and inspect your return, we will process your refund to the original payment method within 7-10 business days.
• Please note that shipping fees are non-refundable.

Non-Returnable Items:

• Certain items, including final sale products, personalized items, and perishable goods, are non-returnable.
• Opened or used beauty and health products cannot be returned due to hygiene and safety concerns.
• For any questions or further assistance, please reach out to our customer service team. Thank you for choosing Zing, LLC.