We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options.

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier's website.

We offer a 30-day return policy for most items. Products must be returned in their original condition, unused, and with all original packaging. For detailed information, please refer to our Return Policy page.

To initiate a return, contact our customer service team at [contact email] or [phone number] with your order number and reason for return. We will provide you with a Return Merchandise Authorization (RMA) number and return instructions.

Once we receive and inspect your returned item, we will process your refund to the original payment method within 7-10 business days. You will receive an email notification once your refund is processed.

Yes, we offer exchanges for items of the same value, subject to availability. Please contact our customer service team to arrange an exchange.

You can update your account information by logging into your account on our website and navigating to the account settings section. If you need assistance, please contact our customer service team.

Yes, we use industry-standard security measures to protect your personal information. For more details, please refer to our Privacy Policy.

You can contact our customer service team via email at “hello@zivotus.com”, by phone at “+17704411994” , or through our online contact form available on the Contact Us page.

Currently, we only ship within the United States. Please check back for updates regarding international shipping in the future.

If you receive a damaged or incorrect item, please contact our customer service team immediately. We will arrange for a replacement or refund and provide instructions for returning the item.

If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped.

To apply a discount code, enter the code in the designated field at checkout and click "Apply." The discount will be reflected in your order total. Please note that only one discount code can be used per order.

For any additional questions or concerns, please contact our customer service team. We're here to help!